BinaryFolks
LinkedIn Contact Us Get a quote
BinaryFolks
BinaryFolks BinaryFolks
×
  • LinkedIn
  • Services
    • Solutions Offered
    • Hire Experts
    • Industries Served
    • Education
    • Transportation
    • Ecommerce
    • Marketing & Advertisement
    • Media & Entertainment
    • Real Estate
    • Oil and Gas
    • Manufacturing

    Industries Served

    We developed sophisticated and comprehensive IT solutions for various industry verticals namely Education, transportation, eCommerce, Real estate, Oil and Gas etc.

    Explore More
    • Custom software development Custom software development
    • Chrome Extension Development
    • AI Development Services AI Development Services
    • Blockchain Development Blockchain Development
    • SaaS Development SaaS Development
    • IOT Software Development IOT Software Development
    • API Development API Development
    • Enterprise Software Development
    • Mobile App Development
    • Web Scraping Web Scraping
    • Financial Software Development
    • Browser Extension Development
    • Business Automation Business Automation
    • Geo Location
    • Data Visualization
    • Offshore Development Offshore development
    • Digital Transformation Digital Transformation
    • IT Outsourcing Services IT Outsourcing Services

    Solutions Offered

    We offer custom solutions for a variety of complex business problems for both Startups and Enterprises.

    Explore More
    • Hire Chrome Extension Developers
    • Hire Saas application developers
    • Hire PHP Developers Hire PHP Developers
    • Hire Software Developers Hire Software Developers
    • Hire App Developers Hire App Developers
    • Software Product Developers Software Product Developers
    • Web app development company Web app development company
    • Hire NFT Marketplace Developers Hire NFT Marketplace Developers
    • Hire AI Developers Hire AI Developers
    • Hire Laravel Developers
    • Hire Full Stack Developers
    • Hire Cross Platform Mobile App Developers
    • Hire Python Developers
    • Hire WordPress Developers
    • Hire React Developers

    Hire experts

    Hire our expert developers to solve your business specific problems.

    Explore More
  • Portfolio
    • Our Projects
    • Our Technologies
  • Company
    • About Us
    • Our Approach
    • Testimonials
    • Career
    • Blog
  • Contact Us
  • Get a quote
  • Portfolio
  • Others
  • Review Management Platform

Review Management Platform

Browser extension to enable retailers contact customers with negative reviews for their product

  • CLIENT’S REQUIREMENT
  • solution
  • Technology Stack
Being a seller at Amazon, our client understood that negative reviews could potentially damage the prestige, profitability and trustworthiness of their business. The main objective of our client was to contact and communicate with the customers who placed negative reviews for their product on the Amazon review page. But, as there is no way to contact customers as contact information is not displayed on the review pages, he wanted us to build an extension that leverages the deeply buried hidden relation inside Amazon page DOM and reveal the contact information and help identify the customer from the Amazon review page itself. He also wanted to minimize as much as possible the unauthorized use of this extension.
This is a chrome and firefox browser extension that enables amazon sellers unearth hidden relationship between bad reviews and product orders and allows them to contact their customer directly in a single click of a mouse. To minimize the unauthorized use of the extension, it is only downloadable after the clients register with us. What our extension does is that it matches the order ID with the product review( which is pretty difficult to do because amazon doesn’t expose that relation, so we had to use lot of hidden data inside Amazon’s DOM structure) and then once mapped, the customers details i.e. email id and purchase details are available to the seller to initiate bi-directional communication, thus helping vendors reach out to the dissatisfied customer before it starts impacting their reputation and sales.
PHP, Laravel, Mysql, Jquery, Stripe, Chrome Extension, Chrome API, Firefox Extension, CSS, CSS3,HTML5, Bootstrap, Recurly (for recurring payment), Javascript
CLIENT’S REQUIREMENT

Being a seller at Amazon, our client understood that negative reviews could potentially damage the prestige, profitability and trustworthiness of their business. The main objective of our client was to contact and communicate with the customers who placed negative reviews for their product on the Amazon review page. But, as there is no way to contact customers as contact information is not displayed on the review pages, he wanted us to build an extension that leverages the deeply buried hidden relation inside Amazon page DOM and reveal the contact information and help identify the customer from the Amazon review page itself. He also wanted to minimize as much as possible the unauthorized use of this extension.

Solution

This is a chrome and firefox browser extension that enables amazon sellers unearth hidden relationship between bad reviews and product orders and allows them to contact their customer directly in a single click of a mouse. To minimize the unauthorized use of the extension, it is only downloadable after the clients register with us. What our extension does is that it matches the order ID with the product review( which is pretty difficult to do because amazon doesn’t expose that relation, so we had to use lot of hidden data inside Amazon’s DOM structure) and then once mapped, the customers details i.e. email id and purchase details are available to the seller to initiate bi-directional communication, thus helping vendors reach out to the dissatisfied customer before it starts impacting their reputation and sales.

Technology Stack

PHP, Laravel, Mysql, Jquery, Stripe, Chrome Extension, Chrome API, Firefox Extension, CSS, CSS3,HTML5, Bootstrap, Recurly (for recurring payment), Javascript

Previous Next
Repricing

Previous Project

AUTOMATED AMAZON REPRICING BROWSER EXTENSION

Article syndication wordpress plugin

Next Project

Article Syndication Wordpress Plugin

Need Similar Features? Let's Discuss!

I am a*
  •  
  • Startup
  • Small Company
  • Medium - Large Company
Get a quote
Your Name*
Phone / WhatsApp
Email*
I am a*
  •  
  • Startup
  • Small Company
  • Medium - Large Company
Your Requirement
Contact Us
Your Name*
Email*
I am a*
  •  
  • Startup
  • Small Company
  • Medium - Large Company
Your Requirement
Solutions
  • Custom Software Development
  • Chrome Extension Development
  • AI Development Services
  • Blockchain Development
  • IOT Software Development
  • API Development
  • Enterprise Software Development
  • Many more...
Industries
  • Education
  • Transportation
  • E-Commerce
  • Marketing & Advertisement
  • Media & Entertainment
  • Real Estate
  • Oil and Gas
  • Manufacturing
  • Others
Company
  • Career
  • About Us
  • Contact Us
  • Testimonials
  • Approach
  • Blog
  • Privacy Policy
Office Locations

1 6th Floor, Building 2A, Ecospace Business Park, AA II, New Town, Kolkata 700156

2 113, Sutirmath East, Berhampore, Murshidabad, West Bengal - 742101

  • USA Number +1-408-475-6464 WhatsApp
  • Email sales-team@binaryfolks.com
Get a quote
We are recognized by
  • www.clutch.co
  • www.goodfirms.co
  • www.softwareworld.co
  • www.topappdevelopmentcompanies.com
  • www.itfirms.co
  • www.topdevelopers.biz
  • www.crowdreviews.com
  • www.techreviewer.co
  • https://selectedfirms.co/
  • Our Choice

Corporate Identity No. U72900WB2017PTC222936, © BinaryFolks Pvt Ltd, 2012-2025. All Rights Reserved.

Email ID
Where we can send the PDF instantly !!!